Shipping policy
Processing Time All orders are processed within 3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Destination We currently ship to addresses within Australia only.
Shipping Rates Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. You'll see the exact shipping cost before completing your purchase.
Estimated Delivery Times Delivery timeframes vary depending on your location:
- Metro areas: 2–5 business days after dispatch
- Regional areas: 5–10 business days after dispatch
Please note these are estimates and may be affected by carrier delays or peak periods.
Order Tracking Once your order is dispatched, you'll receive a tracking number via email so you can monitor your delivery.
Damaged or Lost Parcels If your order arrives damaged or goes missing in transit, please contact us within 7 days of the expected delivery date at [your contact email] and we'll work to resolve it promptly.
Questions? Reach out to us at sales@nestekshop.com or through our website's contact page.
